Descriptif du poste
Waiter
At the Fairmont Royal Palm Marrakech, our guests experience unique and sophisticated flavors and cocktails. They enjoy an unforgettable setting with musical entertainment every night. Be an ambassador for your hotel as a Waiter and put your warm, forward-thinking service to the table so that our guests enjoy exceptional service.
Hotel Overview
The hotel features opulent guest rooms and suites overlooking our 18-hole Golf Course and the Altlas Mountains. Indulge in one of our six eclectic restaurants and bars offering local and international cuisine, a 2,000 sqm swimming pool, a 3,500 sqm Spa in collaboration with Clarins which offers the ultimate escape and relaxation. The Kids Club promises our little ones a world of discoveries, and a Sports Centre to ensure you remain fit while on the road.
Summer Of Responsabilities
Reporting to the Outlet Manager, responsibilities and essential job functions include but are not limited to the following :
- Constantly offer a professional, friendly and endearing service
- Serve customers according to their expectations and Fairmont standards.
- Be responsible for the proper implementation of the implementation and preparation of its sector
- Prepare cutlery according to orders, search for food in the kitchen and clear the tables of his sector
- Use the “Micros” checkout system and place orders for drinks and food.
- Ensure the opening and closing of the restaurant, alternately with his colleagues.
- Communicate problems or anomalies to his supervisor
- Participate in training offered in the catering
- Participate in banquet and event services at the hotel, upon request
- Perfect technical and theoretical knowledge to ensure the perfect service of a demanding clientele
- Know the technical and emotional standards of LQA and put them into practice
- Know the concept of the FCB
- Commit to the quality of his service, his discretion and his perfect honesty
- Strictly observe the hygiene and sanitary regulations
- Have a professional attitude, be smiling and keep calm at all times
- Comply with policies, procedures, regulations and service standards for outlets
- Comply with all health and safety policies when handling food and beverages
- Respect the ergonomic standards of work in good health & safety
- Other tasks as assigned.
Primary Location
Morocco-Marrakech-Fairmont Royal Palm Marrakech
Employee Status
Regular
Job Level
Colleague
Schedule
Full-time
Closing Date
- Jan.2019, 11:59:00 PM
Qualifications
- Previous service experience an asset ;
- Previous Point of Sale System experience an asset ;
- Excellent communication and organizational skills ;
- Strong interpersonal and problem solving abilities ;
- Highly responsible & reliable ;
- Ability to work well under pressure in a fast paced environment ;
- Ability to work cohesively as part of a team ;
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
Physical Aspects of Position (include but are not limited to):
Constant standing and walking throughout shift
Occasional lifting and carrying up to 20 lbs
Occasional kneeling, pushing, pulling
Occasional ascending or descending ladders, stairs and ramps
Apply Today
Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!
About Fairmont Hotels & Resorts
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you’ll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits !
